SECRET GUEST- is unique, trailblazing program designed to reveal the heart
and soul of your business. An exclusive mystery guest service, we walk into your customers’
shoes, experiencing your offerings in their truest form.
To uncover and illuminate the unsung strengths of your brand and shine a light on areas for improvement, all to elevate your sales and secure customer loyalty like never before.
Imagine having the power to see your business through the eyes of the most discerning customers. That’s exactly what we do.
We’ve torn down the old approach and built a revolutionary model that embraces the essence of real-life experience
Each SECRET GUEST visit isn't a simple inspection - it's an experience. A pair of experienced food and Lifestyle critics conduct, conduct each visit. We delve into every nuance, embracing your service's atmosphere, flavors, and spirit. With our covert critics, you can enjoy the real deal: authentic, unfiltered feedback that allows you to fine-tune your offering.
In this digital age, a strong online presence is not just desirable - it's imperative. With SECRET GUEST, you have a unique opportunity to boost your social media traction. Gain a slew of genuine followers from our active community, convert real foodie enthusiasts into customers, and let the world know about your exquisite offerings.
We believe in the power of visual storytelling. That's why every SECRET GUEST visit accompanies a secret, professionally crafted video capturing the essence of your business. Shared across our thriving social media platforms, these captivating snippets give your potential customers a tantalizing peek into your world.
As a part of the renowned Canarias Gastronomica and Canarias Lifestyle brands, we're not just another mystery guest service. We're your ticket to the spotlight, the amplifiers of your business success story. And with our distinctive programs like "FOLLOW OUR SECRET GUEST", we keep the anticipation and interest brewing in our robust community.
Stepping into the business world can be an adventurous journey with numerous ups and
downs. The gastronomic! industry is a particularly challenging one. You need to find the
right ingredients, set the perfect ambiance, deliver impeccable service, and consistently
meet the expectations of a discerning clientele. It’s like trying to perfect a complex recipe
with countless variables. That’s where SECRET GUEST steps in – consider us your secret
weapon to success!
Our core principle at SECRET GUEST ensures a win-win model for everyone involved. We don't just promote what you offer; we sell it directly to our community of gastronomy enthusiasts. Whether it's special menus, hotel and spa packages, or unique experiences, we bring them to your doorstep, transforming curious foodies into loyal customers.
What sets us apart is our commitment to quality. We aren’t interested in sending an army of reviewers to your door; we focus on comprehensive, quality visits. Limiting ourselves to a maximum of three visits per week ensures that each review is well-crafted, insightful, and valuable. Our visits aren’t made by ordinary individuals but by renowned gastronomic critics. They're experts at digging out the pearls in your business and offering suggestions for enhancements. Their feedback is a window to unparalleled growth and refinement for your business.
We believe in fostering a community of businesses and food enthusiasts. We organize special events and experiences for our clients and community members to encourage this synergy. Not only do you get to showcase your brand, but you also get a chance to network with industry peers and potential customers.
Every business has a different story, and with it comes unique challenges. Our SECRET GUEST services are specifically designed to meet your individual needs. Whether you need our experts to provide an objective, confidential report of your business or want us to promote the most outstanding aspects of your services to our community, we’ve got you covered. We can visit your establishment anonymously, crafting a public report based on our experience. It's raw, real, and powerful for connecting with your customers!
It’s our effective and unique program with incredible advantages -never seen before-, that will let you know from the hands of our infiltrated experts, the true weaknesses and strengths of your business, and how to improve them to generate loyalty and increase your sales.
1. CONFIDENTIAL: the client contract us in total confidentiality for getting our objective report of his business.
2. AGREED: the client contract us for promoting the most important and outstanding of their services to our community of potential clients.
3. SECRET: we -as Secret Guests- visit the place in total anonimous way without informing the client, and make our public our objective report on our visit and experience, which will be published to our community.
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